No vol 3 DVD, Aleck!
quote:
Originally posted by X:
[b]I went to Best Buy, they didn’t have it, had it listed for Aug 21st. Suncoast didn’t have it and they were clueless as usual. Blockbuster doesn’t carry LEXX. I tried an inde shop. The guy there told me to check back neXt week cause they, well I guess you guys.. pushed the release date back a week.
[/b]
…All of which is insane. Best Buy, I have no idea what’s up with them. They’re owned by the same people as Suncoast, which makes sense that they’d have the same response as the Suncoast people. The indie store you went to lied. Pure and simple. Either that, or they’ve gotten incorrect information from the secondary distributor they buy from. Anyway, about Suncoast, I’ll pass along the info here. My suggestion on your end is to call the store you went to, complain to the manager on duty, and then ask for the District (or Regional) Manager’s number, and complain to them about this. Apparantly, the store you’re going to is staffed with people who don’t know what they’re doing. If I’m not mistaken, they’ve screwed up on both release dates so far, and the huge amount of nagging we did on our end didn’t do any good. Let the DM know that you’re a regular shopper there, that you go out of your way to buy your DVDs at that store, and that if they can’t get their business worked out, you will shop elsewhere. Suncoast is more likely to respond to customer complaints, since the individual stores don’t have any direct contact with us (their DVDs come through a central shipping department for all the stores, rather than having individual buyers for each store or region).
The DVDs were released today, and I don’t know why (except for the fact that these stores are staffed by minimum-wage high school kids) they can’t get the product out in time. Complain about it.
–Aleck